Airthings for radon professionals: FAQs
Everything you need to know about the Corentium Pro and Corentium Plus
104 articles
Airthings for radon professionals: contact our teams
Finding the right person to help you. Sales, support, and general information
Corentium Pro - Customer & Technical SupportAvailable Monday-Friday 9:00am to 4:00pm Central Time
Commercial Sales & Affiliate Program InquiriesUSA & Canada
Answers to your QuestionsAll your PRO FAQs in one easy location.
Airthings Rental DivisionAvailable Monday-Friday from 8:30am to 4:30pm Eastern Time
Customer Service - order follow up
Videos - Corentium Pro App & Pro Dashboard
Corentium Pro Multilingual User Manual and Spec SheetNew App & Pro Dashboard
Managing Users - How to add a userNew App & Pro Dashboard
No access to the monitor? How to add monitors.Not registered to your company
Removing a monitor from your account.
Initializing a test with the appScreenshots
Concluding a test & viewing a datasetadding photos, etc.
Generating a report from the App
Generating a report from the DashboardDashboard
Sending and Saving the ReportNew App
Updating a dataset - building, property, client information and adding PDF or photosMissing or incorrect information
Pro - exporting & saving data
Handling situations with no cell coverage or temporary app connectivity issuesPro: Starting a Test Without the App
Forgot to start or end a test, or not sure?Using the truncate feature
How to check an ongoing measurementNEW APP
How to modify a report signatureNew APP & Pro Dashboard
Managing Report TemplatesNew App & Pro Dashboard
Pro App: Upgrading Old DatasetsHow to upgrade your datasets from the old app.
Previewing, reviewing, generating and emailing the report using the New App.New App & Pro Dashboard
Pro App: Dataset SymbolsWhat do the warning and check mark symbols by my datasets mean?
Pro App: Company vs. Professional CertificationsWhat is the difference between company certifications and professional certifications?
Where to add your company logoDashboard
Help - I forgot my password to either app or dashboard
Your Corentium Pro is FullFull memory
Pro: Storage and Radon Measurements? Temperature and Humidity?Manufacturer Operating Environment
How do I turn the Corentium Pro off?
Pro: Operate using a plug-in power source or is it battery-operated?Corentium Pro - Powering your Pro
Connecting to the Pro
Cannot Connect: Resolving Issues
My Device No longer Detects the Pro
Can I use the Corentium Pro in a very humid environment?
Unable to connect to the monitor using the App or view the dataset.
Corentium Pro: where should I place it?Location, placement, and ideal environment
Does the Corentium Pro show hourly readings?
Can I track GPS data for PRO in case I forget it somewhere?
How do I secure my Pro against theft?
What can I do with the Corentium Pro App & Pro Dashboard?
Is there an API avaible to connect to the Corentium Pro?
What's the difference between Corentium Pro and Corentium Plus?Product Comparison
Is there a rental option for the Corentium Pro?
Does the Corentium Pro come with a Tripod?
Is the Corentium Pro an approved device for US and Canada?
What is the warranty of the Corentium Pro?
If I Rent a Pro, Can I Convert It To a Purchase At a Later Stage?
Radon levels swing, spike or change wildly. Is this normal?Stack Effect
Do I need to add a delay?
PRO - Help! I have the wrong measurement unit on my App & Report.
Do I Need to Manually Apply the Calibration Factor to my Pro monitor?
What is the sensitivity in counts/hour?
Ventilation Glossary
How long do I have to measure when doing a home inspection?
How accurate is the Corentium Pro?
What is Zenith data?
Airthings Pro Academy: Elevating Radon Education for Measurement ProfessionalsInstructor: Dawn Coffee
Radon Measurement Professional Training CourseEarn 16 CE Credits With Expert Instructor, Dawn Coffee 🍎
Radon Testing Regulations By StateSee What Applies to Your State
Corentium Pro - MS-QAHow to perfectly follow the MS-QA 2023 with your Corentium Pro.
Florida Initial Radon Measurement CourseInstructor: Dawn Coffee (16 credits)
What is a QA Plan? A Complete Guide to Quality Assurance for Continuous Radon Monitors (CRMs)Build a Fully Compliant QA Plan (6 credits). Instructor: Dawn Coffee
What is a QA Plan? A Complete Guide to Quality Assurance for Passive Radon DevicesStep-by-Step Training to Build a Compliant QA Plan for Passive Testing Methods (6 CE credits). Instructor: Dawn Coffee
Device Specific Training CourseNRPP - 2 credits. Instructor: Dawn Coffee
Standards Review for Radon MeasurementReinforce Compliance with the 2023 ANSI/AARST Radon Measurement & QA Standards (4 CE credits). Instructor: Dawn Coffee
BLOG: Radon Doesn’t Care Where You LiveBy: Dawn Coffee
CRA Manual & CRA Desktop SoftwareWindows Based version 4.5
How To Install The CRA Software
How do I unzip and install the CRA software file?
CRA Installation - Error Ftd2xx.Dll
Trouble installing the CRA SW
Can I use other versions of the CRA software?
How do I delete all of the data from my Pro?
Does the Corentium Pro work on a Mac?
I am based in Japan/China, I have issues installing the CRA software.
Help, I am unable to connect the Plus to the App or Pro Dashboard
Corentium Plus - Technical Support HoursHow To Reach Us
Corentium Plus - CRA Report Generating Software & ManualWindows Based v4.5
How To Install The CRA Software
How do I unzip and install the CRA software file?
CRA Installation - error ftd2xx.dll
Trouble installing the CRA SW
Can I use other versions of the CRA software?
Does the CRA software work on Mac/Linux?
Corentium Plus Calibration
Plus: what do my measurements mean?Measurement units, short and long term averages
Help! I have a new Plus and no reading.initial 24 hours
How To Turn Off The Screen Of My "Corentium Plus" instrument?
What is the warranty policy for the Corentium Plus?