Airthings for Radon Professionals: FAQs

Videos - NEW Corentium Pro App & Pro Dashboard

Written by Julie
Updated over a week ago

Corentium Pro Multilingual User Manual and Spec Sheet

New App & Pro Dashboard

Written by Julie
Updated over a week ago

No access to the monitor? How to add monitors.

Not registered to your company

Written by Julie
Updated over a week ago

Managing Users - How to add a user

New App & Pro Dashboard

Written by Nathan
Updated over a week ago

Electronic Calibration Certificate

Written by Julie
Updated over a week ago

Initializing a test with the app

Screenshots

Written by Julie
Updated over a week ago

Finalizing a test & viewing a dataset

adding photos, etc.

Written by Julie
Updated over a week ago

Updating a dataset - building, property, client information and adding PDF or photos

Missing or incorrect information

Written by Julie
Updated over a week ago

Pro - exporting & saving data

Written by Julie
Updated over a week ago

Forgot to start or end a test!

Using the truncate feature

Written by Julie
Updated over a week ago

Generating a report from the Dashboard

Dashboard

Written by Julie
Updated over a week ago

Sending and Saving the Report

New App

Written by Julie
Updated over a week ago

How to check an ongoing measurement

NEW APP

Written by Nathan
Updated over a week ago

How to modify a report signature

New APP & Pro Dashboard

Written by Julie
Updated over a week ago

Managing Report Templates

New App & Pro Dashboard

Written by Nathan
Updated over a week ago

Pro App: Upgrading Old Datasets

How to upgrade your datasets from the old app.

Written by Nathan
Updated over a week ago

Previewing, reviewing, generating and emailing the report using the New App.

New App & Pro Dashboard

Written by Julie
Updated over a week ago

PRO: Connection failure 33%

Unable to connect.

Written by Julie
Updated over a week ago

Pro App: Dataset Symbols

What do the warning and check mark symbols by my datasets mean?

Written by Nathan
Updated over a week ago

Pro App: Company vs. Professional Certifications

What is the difference between company certifications and professional certifications?

Written by Nathan
Updated over a week ago

Where to add your company logo

Dashboard

Written by Julie
Updated over a week ago

Help - I forgot my password to either app or dashboard

Written by Julie
Updated over a week ago

Pro- Technical Support Hours

How To Reach Technical Support

Written by Julie
Updated over a week ago

Corentium Pro Start Up Guide

New App & Pro Dashboard

Written by Julie
Updated over a week ago

Your Corentium Pro is Full

Full memory

Written by Julie
Updated over a week ago

News & Updates (iOS & Android)

New App & Pro Dashboard

Written by Julie
Updated over a week ago

Pro: Storage and Radon Measurements? Temperature and Humidity?

Manufacturer Operating Environment

Written by Julie
Updated over a week ago

Can I use the Corentium Pro in a very humid environment?

Written by Laoise Ballance
Updated over a week ago

Corentium Pro: where should I place it?

Location, placement, and ideal environment

Written by Julie
Updated over a week ago

How far away can I be to connect to the Pro?

Bluetooth

Written by Julie
Updated over a week ago

Does the Corentium Pro show hourly readings?

Written by Laoise Ballance
Updated over a week ago

How do I turn the Corentium Pro off?

Written by Julie
Updated over a week ago

Can I track GPS data for PRO in case I forget it somewhere?

Written by Laoise Ballance
Updated over a week ago

How do I secure my Pro against theft?

Written by Julie
Updated over a week ago

My Device No longer Detects the Pro

Written by Laoise Ballance
Updated over a week ago

Unable to connect to the monitor using the App or view the dataset.

Written by Julie
Updated over a week ago

What can I do with the Corentium Pro App & Pro Dashboard?

Written by Julie
Updated over a week ago

Is there an API avaible to connect to the Corentium Pro?

Written by Laoise Ballance
Updated over a week ago

What's the difference between Corentium Pro and Corentium Plus?

Product Comparison

Written by Julie
Updated over a week ago

Are Batteries Included in the Corentium Pro?

Written by Laoise Ballance
Updated over a week ago

Is there a rental option for the Corentium Pro?

Written by Laoise Ballance
Updated over a week ago

Does the Corentium Pro come with a Tripod?  

Written by Julie
Updated over a week ago

Is the Corentium Pro an approved device for US and Canada?

Written by Julie
Updated over a week ago

What is the warranty of the Corentium Pro?

Written by Laoise Ballance
Updated over a week ago

If I Rent a Pro, Can I Convert It To a Purchase At a Later Stage?

Written by Laoise Ballance
Updated over a week ago

Radon levels swing, spike or change wildly. Is this normal?

Stack Effect

Written by Laoise Ballance
Updated over a week ago

Do I need to add a delay?

Written by Julie
Updated over a week ago

PRO - Help! I have the wrong measurement unit on my App & Report.

Written by Julie
Updated over a week ago

Do I Need to Manually Apply the Calibration Factor to my Pro monitor?

Written by Laoise Ballance
Updated over a week ago

What is the sensitivity in counts/hour?

Written by Laoise Ballance
Updated over a week ago

Ventilation Glossary

Written by Julie
Updated over a week ago

How long do I have to measure when doing a home inspection?

Written by Julie
Updated over a week ago

How accurate is the Corentium Pro?

Written by Julie
Updated over a week ago

What is Zenith data?

Written by Laoise Ballance
Updated over a week ago

Airthings Calibration Lab - USA

United States

Written by Julie
Updated over a week ago

Corentium Pro calibration - Canada

Canada

Written by Julie
Updated over a week ago

Corentium Pro calibration - Europe

Written by Julie
Updated over a week ago

US - Performance Testing

United States

Written by Julie
Updated over a week ago

Radon Measurement Professional Initial Training Course

AARST-NRPP - 16 C.E. Credits

Written by Julie
Updated over a week ago

Pro: Radon Test In Progress

Door Hanger

Written by Julie
Updated over a week ago

PRO- Does Airthings have a QA/QC for the Pro?

Written by Julie
Updated over a week ago

Affiliate Program: Completing Your Account

Written by Julie
Updated over a week ago

Purchasing through the reseller page

Written by Julie
Updated over a week ago

Pro: What Do The Colors Indicate On The LED?

Written by Julie
Updated over a week ago

Pro: Flashing Red Light

Written by Julie
Updated over a week ago

Pro: Error 518

Red flashing light

Written by Julie
Updated over a week ago

Pro: Error 1

Red flashing light

Written by Julie
Updated over a week ago

Pro: 2010-12-31, 2009-Dec-31 dataset

Incorrect dates

Written by Julie
Updated over a week ago

CRA Manual & CRA Desktop Software

Windows Based version 4.5

Written by Julie
Updated over a week ago

How To Install The CRA Software

Written by Julie
Updated over a week ago

How do I unzip and install the CRA software file?

Written by Julie
Updated over a week ago

CRA Installation - Error Ftd2xx.Dll

Written by Julie
Updated over a week ago

Trouble installing the CRA SW

Written by Julie
Updated over a week ago

Can I use other versions of the CRA software?

Written by Julie
Updated over a week ago

How do I delete all of the readings from my Pro?

Written by Julie
Updated over a week ago

Does the Corentium Pro work on a Mac?

Written by Laoise Ballance
Updated over a week ago

I am based in Japan/China, I have issues installing the CRA software.

Written by Laoise Ballance
Updated over a week ago

PRO Device: How to Use the Graphing Software (CRA)

Written by Laoise Ballance
Updated over a week ago

PRO Device: How to Import Data from Device to Computer

Written by Laoise Ballance
Updated over a week ago

Help, I am unable to connect the Plus to the App or Pro Dashboard

Written by Julie
Updated over a week ago

Corentium Plus - Technical Support Hours

How To Reach Us

Written by Julie
Updated over a week ago

Corentium Plus - CRA Report Generating Software & Manual

Windows Based v4.5

Written by Julie
Updated over a week ago

How To Install The CRA Software

Written by Julie
Updated over a week ago

How do I unzip and install the CRA software file?

Written by Julie
Updated over a week ago

CRA Installation - error ftd2xx.dll

Written by Julie
Updated over a week ago

Trouble installing the CRA SW

Written by Julie
Updated over a week ago

Can I use other versions of the CRA software?

Written by Julie
Updated over a week ago

Does the CRA software work on Mac/Linux?

Written by Laoise Ballance
Updated over a week ago

Corentium Plus Calibration

Written by Julie
Updated over a week ago

Plus: what do my measurements mean?

Measurement units, short and long term averages

Written by Laoise Ballance
Updated over a week ago

Help! I have a new Plus and no reading.

initial 24 hours

Written by Julie
Updated over a week ago

How To Turn Off The Screen Of My "Corentium Plus" instrument?

Written by Laoise Ballance
Updated over a week ago

What is the warranty policy for the Corentium Plus?

Written by Laoise Ballance
Updated over a week ago