If you obtain error ftd2xx.dll, uninstall and reinstall by following the prompts:
1) Install the CRA SW software
2) Plug-in monitor
3) Run SW
DO NOT connect the Pro monitor to the computer BEFORE the SW has been INSTALLED.
AFTER the SW INSTALLATION, you must plug in a monitor BEFORE the SW is started for the first time.
For more information, please review the CRA manual.