You must be within Bluetooth range and have cellular data in order to connect to the monitor.
Select the unit you wish to connect to by clicking on it. Monitors will be listed in one of four sections:
Pending Monitors: Newly added monitors that need to be confirmed. Simply tap on the listed monitor. This will now give you access to it.
Monitors in Range: Those which have been added to the company and are in Bluetooth range and can be connected to.
Monitors Out of Range: Those which are registered and have datasets cached on the mobile device, but are not nearby.
Nearby Monitors Not Registered to This Company: These are monitors within Bluetooth range that have not been registered into the dashboard or belong to another company