Here are some steps to try:

  1. Press and hold the round button on the side of the unit for 5 seconds. It will flash and should then connect to your device or;
  2. Remove the batteries for 30 to 60 min or;
  3. Connect the Pro to the CRA software.

If the steps above do not work, please contact our support team and submit a request. We will contact you as soon as possible.

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