Radon Professionals: FAQs
Everything you need to know about the Corentium Pro and Corentium Plus
102 articles
Airthings for radon professionals: contact our teams
Finding the right person to help you. Sales, support, and general information
- Corentium Pro - Customer Success & Technical SupportCorentium Pro - Customer Success & Technical Support
- Commercial Sales & Affiliate Program InquiriesUSA & Canada
- Answers to your QuestionsAll your PRO FAQs in one easy location.
- Airthings Rental DivisionAvailable Monday-Friday from 8:30am to 4:30pm Eastern Time
- Pro Customer Service - order follow upCorentium Pro Customer Service - order follow up
- Videos - Corentium Pro App & Pro Dashboard
- Corentium Pro Multilingual User Manual and Spec SheetNew App & Pro Dashboard
- Managing Users - How to add/remove a userNew App & Pro Dashboard
- No access to the monitor? How to add monitors.Not registered to your company
- Removing a monitor from your account.
- Initializing a test with the appScreenshots
- Finalizing a test & viewing a datasetadding photos, etc.
- Generating a report from the App
- Generating a report from the DashboardDashboard
- Sending and Saving the ReportNew App
- Updating a dataset - building, property, client information and adding PDF or photosMissing or incorrect information
- Pro - exporting & saving data
- Handling situations with no cell coverage or temporary app connectivity issuesPro: Starting a Test Without the App
- Forgot to start or end a test, or not sure?Using the truncate feature
- How to check an ongoing measurementNEW APP
- How to modify a report signatureNew APP & Pro Dashboard
- Managing Report TemplatesNew App & Pro Dashboard
- Pro App: Upgrading Old DatasetsHow to upgrade your datasets from the old app.
- Previewing, reviewing, generating and emailing the report using the New App.New App & Pro Dashboard
- Pro App: Dataset SymbolsWhat do the warning and check mark symbols by my datasets mean?
- Pro App: Company vs. Professional CertificationsWhat is the difference between company certifications and professional certifications?
- Where to add your company logoDashboard
- Help - I forgot my password to either app or dashboard
- Pro- Technical Support HoursHow To Reach Technical Support (Corentium Pro only)
- Your Corentium Pro is FullFull memory
- Pro: Storage and Radon Measurements? Temperature and Humidity?Manufacturer Operating Environment
- How do I turn the Corentium Pro off?
- Pro: Operate using a plug-in power source or is it battery-operated?Corentium Pro - Powering your Pro
- Connecting to the Pro
- Cannot Connect: Resolving Issues
- My Device No longer Detects the Pro
- Can I use the Corentium Pro in a very humid environment?
- Unable to connect to the monitor using the App or view the dataset.
- Corentium Pro: where should I place it?Location, placement, and ideal environment
- Does the Corentium Pro show hourly readings?
- Can I track GPS data for PRO in case I forget it somewhere?
- How do I secure my Pro against theft?
- What can I do with the Corentium Pro App & Pro Dashboard?
- Is there an API avaible to connect to the Corentium Pro?
- What's the difference between Corentium Pro and Corentium Plus?Product Comparison
- Is there a rental option for the Corentium Pro?
- Does the Corentium Pro come with a Tripod?
- Is the Corentium Pro an approved device for US and Canada?
- What is the warranty of the Corentium Pro?
- If I Rent a Pro, Can I Convert It To a Purchase At a Later Stage?
- Radon levels swing, spike or change wildly. Is this normal?Stack Effect
- Do I need to add a delay?
- PRO - Help! I have the wrong measurement unit on my App & Report.
- Do I Need to Manually Apply the Calibration Factor to my Pro monitor?
- What is the sensitivity in counts/hour?
- Ventilation Glossary
- How long do I have to measure when doing a home inspection?
- How accurate is the Corentium Pro?
- What is Zenith data?
- Pro: Radon Test In ProgressDoor Hanger
- Airthings Pro Academy: Elevating Radon Education for Measurement Professionals
- Radon Measurement Professional Training CourseEarn 16 CE Credits
- Radon Testing Regulations By StateSee What Applies to Your State
- Corentium Pro - MS-QAHow to perfectly follow the MS-QA 2023 with your Corentium Pro.
- Florida Initial Radon Measurement Course16 credits
- What is a QA Plan? A Complete Guide to Quality Assurance for Passive Radon DevicesStep-by-Step Training to Build a Compliant QA Plan for Passive Testing Methods (6 CE credits)
- Device Specific Training CourseNRPP - 2 credits
- Standards Review for Radon MeasurementReinforce Compliance with the 2023 ANSI/AARST Radon Measurement & QA Standards (4 CE credits).
- BLOG: Radon Doesn’t Care Where You Live
- CRA Manual & CRA Desktop SoftwareWindows Based version 4.5
- How do I unzip and install the CRA software file?
- CRA Installation - Error Ftd2xx.Dll
- Trouble installing the CRA SW
- Can I use other versions of the CRA software?
- How do I delete all of the data from my Pro?
- Does the Corentium Pro work on a Mac?
- I am based in Japan/China, I have issues installing the CRA software.
- Help, I am unable to connect the Plus to the App or Pro Dashboard
- Corentium Plus - Technical Support HoursHow To Reach Us
- Corentium Plus - CRA Report Generating Software & ManualWindows Based v4.5
- How do I unzip and install the CRA software file?
- CRA Installation - error ftd2xx.dll
- Trouble installing the CRA SW
- Can I use other versions of the CRA software?
- Does the CRA software work on Mac/Linux?
- Corentium Plus Calibration
- Corentium Home: what do my measurements mean?Measurement units, short and long term averages
- Help! I have a new Plus and no reading.initial 24 hours
- How To Turn Off The Screen Of My "Corentium Plus" instrument?
- What is the warranty policy for the Corentium Plus?