Airthings

Getting started, FAQs, and troubleshooting for Renew air purifier 

Renew

Renew: Control panel "shortcut" buttons

Adding Renew to your Airthings account also connects you to your local WiFi network.

Renew: Connecting to your WiFi network

Extra filter replacements for Renew air purifier.

Renew: Where are filter replacements available for purchase?

Renew: Why does my new Renew smell strange?

Getting started FAQs

Current issue on web dashboard known by our product team.

Renew: Why is my air purifier showing as offline on the web dashboard?

How to troubleshoot if your Renew or View Product are not connecting.

Renew: WPA connection troubleshooting

How to fix the PM2.5 level as showing as high or stagnant for your Renew.

Renew: Why is my particle matter (PM) level showing high or stuck in the app?

Renew: Perform a factory reset

Renew: WiFi information and troubleshooting

Troubleshooting

Keeping Renew clean helps it look good and ensures the best performance.

Renew: Cleaning Renew and the pre-filters

Four recommendations to keep your Renew working the best for your space.

Renew: Tips for best performance

Renew: Changing the filters

Common questions

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