Airthings for Home: Product FAQ

Extended 5-year warranty FAQ

Written by Przemyslaw Tylkowski
Updated over a week ago

Comparing CO2 and VOC levels on two or more monitors

Comparing, CO2, VOC

Written by Enmanuel Quinones
Updated over a week ago

What is the life and battery expectancy of Airthings products?

Battery life and lifespan of Wave Series and View Series

Written by Enmanuel Quinones
Updated over a week ago

Which batteries does Airthings recommend?

Written by Przemyslaw Tylkowski
Updated over a week ago

User manuals

Manuals for the Corentium Home, Wave series, View series and Hub

Written by Laoise Ballance
Updated over a week ago

What's the difference between Airthings smart products?

Comparing Wave Radon, Wave Plus, Wave Mini, View Plus, View Pollution and View Radon

Written by Laoise Ballance
Updated over a week ago

Safety of our products

Written by Laoise Ballance
Updated over a week ago

Product warranties

Warranty for Airthings products

Written by Laoise Ballance
Updated over a week ago

Corentium Home: where should I place it?

Placement, location, and ideal environment for measuring

Written by Laoise Ballance
Updated over a week ago

Corentium Home: what do my measurements mean?

Measurement units, short and long term averages

Written by Laoise Ballance
Updated over a week ago

Corentium Home: what is the lifespan of the Home?

Batteries, battery life and device longevity

Written by Laoise Ballance
Updated over a week ago

Corentium Home: what is the MODE button?

Written by Laoise Ballance
Updated over a week ago

Corentium Home: how to start a new measurement or move it to a new location

Moving the Home to a new spot

Written by Laoise Ballance
Updated over a week ago

Corentium Home: how long will it take before it gives me a measurement?

Written by Laoise Ballance
Updated over a week ago

Corentium Home: radon sensor information

Accuracy, standard deviation and detection range

Written by Laoise Ballance
Updated over a week ago

Corentium Home: I still see a 1-day average even after 3 days! Why is that?

Only showing 1-day measurement? This explains why!

Written by Laoise Ballance
Updated over a week ago

Corentium Home: comparing the Home to a professional radon detector

Radon and the importance of long term measurement

Written by Laoise Ballance
Updated over a week ago

Corentium Home: how much area is covered by Corentium Home?

How many detectors do I need for my house?

Written by Laoise Ballance
Updated over a week ago

Corentium Home: can I generate a report?

Written by Laoise Ballance
Updated over a week ago

Corentium Home: can I use it in a high humidity environment?

Humidity and the Corentium Home

Written by Laoise Ballance
Updated over a week ago

Corentium Home: I have two devices beside each other and they show different radon values. How is that possible?

Written by Laoise Ballance
Updated over a week ago

Corentium Home: the display flashes dashes but there are no readings

Written by Laoise Ballance
Updated over a week ago

Corentium Home: error message / error codes

Troubleshooting error codes

Written by Laoise Ballance
Updated over a week ago

Corentium Home: can I use the USB port that I see on the Corentium Home?

USB, ports, connectivity

Written by Laoise Ballance
Updated over a week ago

Corentium Home: device shows 0 readings after a few days of measuring

Written by Laoise Ballance
Updated over a week ago

Corentium Home: how do I turn on/off the screen?

Turning off the display screen

Written by Laoise Ballance
Updated over a week ago

Corentium Home: Code 2891 - Not showing short-term averages

Written by Laoise Ballance
Updated over a week ago

View: what do View monitors measure?

View series features, sensors and more!

Written by Laoise Ballance
Updated over a week ago

View: how to pair your monitor to your account

pair, bluetooth, pairing, view pairing,

Written by Przemyslaw Tylkowski
Updated over a week ago

View: where to place your View

Where to put your View monitor? Do's and dont's on placement.

Written by Laoise Ballance
Updated over a week ago

View: calibration period

When are my readings accurate?

Written by Laoise Ballance
Updated over a week ago

View: understanding the sensor thresholds

What does the red light mean? How do I know if my air quality is good or poor? What does the black dot mean on the display?

Written by Laoise Ballance
Updated over a week ago

View: specifications

Technical specifications for View series

Written by Laoise Ballance
Updated over a week ago

View: Hub Functionality

How to enable your View monitor to work as a Hub for other Airthings products!

Written by Laoise Ballance
Updated over a week ago

View: understanding the measurements

Understand your current measurements, measurement trends, black notification dots, color dots and more!

Written by Laoise Ballance
Updated over a week ago

View: WiFi information and troubleshooting

Written by Laoise Ballance
Updated over a week ago

View: FAQs about the View display

E-paper display, screen refreshing, ghosting, changing the configuration, screen flickering and more!

Written by Laoise Ballance
Updated over a week ago

View: how to configure what is shown on the display

Screen settings, sensor values, displayed values, configuration

Written by Laoise Ballance
Updated over a week ago

View: how to change Wi-Fi networks

WiFi settings, changing WiFi network

Written by Laoise Ballance
Updated over a week ago

View: how often does View take measurement samples?

When do the sensors update? Why do I see different values on the display compared to the app?

Written by Laoise Ballance
Updated over a week ago

View: how to change the sampling rate of the PM sensor to improve battery life

Refresh rate, sampling rate, sampling, refresh

Written by Laoise Ballance
Updated over a week ago

View: the functionality of the reset button

How to reset your monitor and view battery level, IP address, MAC address and serial number

Written by Laoise Ballance
Updated over a week ago

View: "Change Batteries" screen

What to do if your View monitor screen indicates change batteries

Written by Laoise Ballance
Updated over a week ago

View: does View monitor have local storage in case it loses Wi-Fi connectivity?

Written by Laoise Ballance
Updated over a week ago

View: operating the View monitor with batteries vs USB power cable

Written by Laoise Ballance
Updated over a week ago

Wave: where to place your Wave monitor

Placement, recommended operational environment for your Wave Radon, Wave Plus or Wave Mini

Written by Laoise Ballance
Updated over a week ago

Wave: sensor accuracy

Written by Laoise Ballance
Updated over a week ago

Wave: how to navigate the measurements in the app

Written by Laoise Ballance
Updated over a week ago

Wave: calibration period

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: what do the lights indicate on my monitor?

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: for how long can the Wave monitor store data without syncing?

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: what do my mold risk levels mean? (Wave Mini only)

How to interpret the mold risk level

Written by Laoise Ballance
Updated over a week ago

Wave: how to use your Wave Mini as a mold risk indicator (Wave Mini only)

Written by Laoise Ballance
Updated over a week ago

Wave: why does it still show low battery after I changed the batteries of my Wave product?

Changing batteries of Wave Radon, Wave Plus and Wave Mini

Written by Laoise Ballance
Updated over a week ago

Wave: what is the mold risk indicator? (Wave Mini only)

Written by Laoise Ballance
Updated over a week ago

Wave: how long does it take to get the first indication of mold growth? (Wave Mini only)

Written by Laoise Ballance
Updated over a week ago

Wave: how to change the location, start a new measurement or rename your monitor

Wave Radon, Wave Plus, Wave Mini, View Plus

Written by Laoise Ballance
Updated over a week ago

Wave: comparing the performance of your Wave monitor with a professional radon detector

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: sensor thresholds

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: will I lose my data if I change the batteries?

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: Basic Troubleshooting for Wave Radon, Wave Plus and Wave Mini

Troubleshooting for Bluetooth-connected monitors (no Airthings Hub)

Written by Laoise Ballance
Updated over a week ago

Wave: how do the graphs represent the raw radon data?

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: understanding the connectivity and compatibility of your Wave

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: does the App sync in the background?

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: does it only work when I am within Bluetooth range?

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: how to update the firmware

Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: how does the radon alarm work? (Wave Radon 1st generation only)

Wave Radon 1st generation only

Written by Laoise Ballance
Updated over a week ago

Hub: what is the Hub?

Why is it useful? What does the Hub do?

Written by Laoise Ballance
Updated over a week ago

Hub: will it work in my country?

Airthings Hub for Europe and North America

Written by Laoise Ballance
Updated over a week ago

Hub: users FAQs

Here you will find a list of our FAQs about the Hub

Written by Laoise Ballance
Updated over a week ago

Hub: what is the range of the Hub?

Written by Laoise Ballance
Updated over a week ago

Hub: how many devices can I connect to the Hub?

Written by Laoise Ballance
Updated over a week ago

Hub: can I use the Hub AND Bluetooth simultaneously?

Hub, SmartLink, and Bluetooth

Written by Laoise Ballance
Updated over a week ago

Hub: I don't see my Hub on my App?

Locating your Hub after set-up

Written by Laoise Ballance
Updated over a week ago

Hub: I don’t see my Wave device when linking it to the Hub

Written by Laoise Ballance
Updated over a week ago

Hub: I can’t find my Hub when adding it, what should I do?

Written by Laoise Ballance
Updated over a week ago

Hub: specifications

Written by Laoise Ballance
Updated over a week ago

Hub: why is there a white ring on my Wave/Wave Plus after connecting to the Hub?

White ring showing on Wave/Wave Plus or white dot on Wave Mini

Written by Laoise Ballance
Updated over a week ago

Hub: I don’t see data coming from the Wave devices through the Hub

Connectivity, pairing, linking devices, data syncing

Written by Laoise Ballance
Updated over a week ago

Hub: what Airthings products can be connected to the Hub?

Compatibility

Written by Laoise Ballance
Updated over a week ago

How to contact Support

Written by Laoise Ballance
Updated over a week ago