Airthings for Home: Product FAQ

Everything you need to know about the Corentium Home, Wave series, View series and Hub

Laoise Ballance avatar Przemyslaw Tylkowski avatar Enmanuel Quinones avatar
81 articles in this collection
Written by Laoise Ballance, Przemyslaw Tylkowski, and Enmanuel Quinones
Corentium Home

Corentium Home: where should I place it?

Placement, location, and ideal environment for measuring
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: what do my measurements mean?

Measurement units, short and long term averages
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: what is the lifespan of the Home?

Batteries, battery life and device longevity
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: what is the MODE button?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: how to start a new measurement or move it to a new location

Moving the Home to a new spot
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: how long will it take before it gives me a measurement?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: radon sensor information

Accuracy, standard deviation and detection range
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: I still see a 1-day average even after 3 days! Why is that?

Only showing 1-day measurement? This explains why!
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: comparing the Home to a professional radon detector

Radon and the importance of long term measurement
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: how much area is covered by Corentium Home?

How many detectors do I need for my house?
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: can I generate a report?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: can I use it in a high humidity environment?

Humidity and the Corentium Home
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: I have two devices beside each other and they show different radon values. How is that possible?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: the display flashes dashes but there are no readings

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: error message / error codes

Troubleshooting error codes
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: can I use the USB port that I see on the Corentium Home?

USB, ports, connectivity
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: device shows 0 readings after a few days of measuring

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: how do I turn on/off the screen?

Turning off the display screen
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Corentium Home: Code 2891 - Not showing short-term averages

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago
View Series

View: what do View monitors measure?

View series features, sensors and more!
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: how to pair your monitor to your account

pair, bluetooth, pairing, view pairing,
Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

View: where to place your View

Where to put your View monitor? Do's and dont's on placement.
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: calibration period

When are my readings accurate?
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: understanding the sensor thresholds

What does the red light mean? How do I know if my air quality is good or poor? What does the black dot mean on the display?
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: specifications

Technical specifications for View series
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: Hub Functionality

How to enable your View monitor to work as a Hub for other Airthings products!
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: understanding the measurements

Understand your current measurements, measurement trends, black notification dots, color dots and more!
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: WiFi information and troubleshooting

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: FAQs about the View display

E-paper display, screen refreshing, ghosting, changing the configuration, screen flickering and more!
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: how to configure what is shown on the display

Screen settings, sensor values, displayed values, configuration
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: how to change Wi-Fi networks

WiFi settings, changing WiFi network
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: how often does View take measurement samples?

When do the sensors update? Why do I see different values on the display compared to the app?
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: how to change the sampling rate of the PM sensor to improve battery life

Refresh rate, sampling rate, sampling, refresh
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: the functionality of the reset button

How to reset your monitor and view battery level, IP address, MAC address and serial number
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: "Change Batteries" screen

What to do if your View monitor screen indicates change batteries
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: does View monitor have local storage in case it loses Wi-Fi connectivity?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

View: operating the View monitor with batteries vs USB power cable

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago
Wave Series

Wave: where to place your Wave monitor

Placement, recommended operational environment for your Wave Radon, Wave Plus or Wave Mini
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: sensor accuracy

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: how to navigate the measurements in the app

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: calibration period

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: what do the lights indicate on my monitor?

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: for how long can the Wave monitor store data without syncing?

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: what do my mold risk levels mean? (Wave Mini only)

How to interpret the mold risk level
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: how to use your Wave Mini as a mold risk indicator (Wave Mini only)

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: why does it still show low battery after I changed the batteries of my Wave product?

Changing batteries of Wave Radon, Wave Plus and Wave Mini
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: what is the mold risk indicator? (Wave Mini only)

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: how long does it take to get the first indication of mold growth? (Wave Mini only)

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: how to change the location, start a new measurement or rename your monitor

Wave Radon, Wave Plus, Wave Mini, View Plus
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: comparing the performance of your Wave monitor with a professional radon detector

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: sensor thresholds

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: will I lose my data if I change the batteries?

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: Basic Troubleshooting for Wave Radon, Wave Plus and Wave Mini

Troubleshooting for Bluetooth-connected monitors (no Airthings Hub)
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Wave: how do the graphs represent the raw radon data?

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: understanding the connectivity and compatibility of your Wave

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: does the App sync in the background?

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: does it only work when I am within Bluetooth range?

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: how to update the firmware

Przemyslaw Tylkowski avatar
Written by Przemyslaw Tylkowski
Updated over a week ago

Wave: how does the radon alarm work? (Wave Radon 1st generation only)

Wave Radon 1st generation only
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago
Airthings Hub

Hub: what is the Hub?

Why is it useful? What does the Hub do?
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: will it work in my country?

Airthings Hub for Europe and North America
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: users FAQs

Here you will find a list of our FAQs about the Hub
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: what is the range of the Hub?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: how many devices can I connect to the Hub?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: can I use the Hub AND Bluetooth simultaneously?

Hub, SmartLink, and Bluetooth
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: I don't see my Hub on my App?

Locating your Hub after set-up
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: I don’t see my Wave device when linking it to the Hub

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: I can’t find my Hub when adding it, what should I do?

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: specifications

Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: why is there a white ring on my Wave/Wave Plus after connecting to the Hub?

White ring showing on Wave/Wave Plus or white dot on Wave Mini
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: I don’t see data coming from the Wave devices through the Hub

Connectivity, pairing, linking devices, data syncing
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago

Hub: what Airthings products can be connected to the Hub?

Compatibility
Laoise Ballance avatar
Written by Laoise Ballance
Updated over a week ago