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Airthings for Home: Product FAQ
Airthings for Home: Product FAQ
Everything you need to know about the Corentium Home, Wave series, View series and Hub
82 articles in this collection
Written by
Laoise Ballance,
Przemyslaw Tylkowski,
and
Enmanuel Quinones
General Information
(new) Airthings App: which Airthings app should I use?
Written by
Laoise Ballance
Updated over a week ago
User manuals
Manuals for the Corentium Home, Wave series, View series and Hub
Written by
Laoise Ballance
Updated over a week ago
What's the difference between Airthings smart products?
Comparing Wave Radon, Wave Plus, Wave Mini, View Plus, View Pollution and View Radon
Written by
Laoise Ballance
Updated over a week ago
Product warranties
Warranty for Airthings products
Written by
Laoise Ballance
Updated over a week ago
Extended 5-year warranty FAQ
Written by
Przemyslaw Tylkowski
Updated over a week ago
Safety of our products
Written by
Laoise Ballance
Updated over a week ago
What is the life and battery expectancy of Airthings products?
Battery life and lifespan of Wave Series and View Series
Written by
Enmanuel Quinones
Updated over a week ago
Which batteries does Airthings recommend?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Comparing CO2 and VOC levels on two or more monitors
Comparing, CO2, VOC
Written by
Enmanuel Quinones
Updated over a week ago
Corentium Home
Corentium Home: where should I place it?
Placement, location, and ideal environment for measuring
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: what do my measurements mean?
Measurement units, short and long term averages
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: what is the lifespan of the Home?
Batteries, battery life and device longevity
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: what is the MODE button?
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: how to start a new measurement or move it to a new location
Moving the Home to a new spot
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: how long will it take before it gives me a measurement?
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: radon sensor information
Accuracy, standard deviation and detection range
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: I still see a 1-day average even after 3 days! Why is that?
Only showing 1-day measurement? This explains why!
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: comparing the Home to a professional radon detector
Radon and the importance of long term measurement
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: how much area is covered by Corentium Home?
How many detectors do I need for my house?
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: can I generate a report?
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: can I use it in a high humidity environment?
Humidity and the Corentium Home
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: I have two devices beside each other and they show different radon values. How is that possible?
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: the display flashes dashes but there are no readings
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: error message / error codes
Troubleshooting error codes
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: can I use the USB port that I see on the Corentium Home?
USB, ports, connectivity
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: device shows 0 readings after a few days of measuring
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: how do I turn on/off the screen?
Turning off the display screen
Written by
Laoise Ballance
Updated over a week ago
Corentium Home: Code 2891 - Not showing short-term averages
Written by
Laoise Ballance
Updated over a week ago
View Series
View: what do View monitors measure?
View series features, sensors and more!
Written by
Laoise Ballance
Updated over a week ago
View: how to pair your monitor to your account
pair, bluetooth, pairing, view pairing,
Written by
Przemyslaw Tylkowski
Updated over a week ago
View: where to place your View
Where to put your View monitor? Do's and dont's on placement.
Written by
Laoise Ballance
Updated over a week ago
View: calibration period
When are my readings accurate?
Written by
Laoise Ballance
Updated over a week ago
View: understanding the sensor thresholds
What does the red light mean? How do I know if my air quality is good or poor? What does the black dot mean on the display?
Written by
Laoise Ballance
Updated over a week ago
View: specifications
Technical specifications for View series
Written by
Laoise Ballance
Updated over a week ago
View: Hub Functionality
How to enable your View monitor to work as a Hub for other Airthings products!
Written by
Laoise Ballance
Updated over a week ago
View: understanding the measurements
Understand your current measurements, measurement trends, black notification dots, color dots and more!
Written by
Laoise Ballance
Updated over a week ago
View: WiFi information and troubleshooting
Written by
Laoise Ballance
Updated over a week ago
View: FAQs about the View display
E-paper display, screen refreshing, ghosting, changing the configuration, screen flickering and more!
Written by
Laoise Ballance
Updated over a week ago
View: how to configure what is shown on the display
Screen settings, sensor values, displayed values, configuration
Written by
Laoise Ballance
Updated over a week ago
View: how to change Wi-Fi networks
WiFi settings, changing WiFi network
Written by
Laoise Ballance
Updated over a week ago
View: how often does View take measurement samples?
When do the sensors update? Why do I see different values on the display compared to the app?
Written by
Laoise Ballance
Updated over a week ago
View: how to change the sampling rate of the PM sensor to improve battery life
Refresh rate, sampling rate, sampling, refresh
Written by
Laoise Ballance
Updated over a week ago
View: the functionality of the reset button
How to reset your monitor and view battery level, IP address, MAC address and serial number
Written by
Laoise Ballance
Updated over a week ago
View: "Change Batteries" screen
What to do if your View monitor screen indicates change batteries
Written by
Laoise Ballance
Updated over a week ago
View: does View monitor have local storage in case it loses Wi-Fi connectivity?
Written by
Laoise Ballance
Updated over a week ago
View: operating the View monitor with batteries vs USB power cable
Written by
Laoise Ballance
Updated over a week ago
Wave Series
Wave: where to place your Wave monitor
Placement, recommended operational environment for your Wave Radon, Wave Plus or Wave Mini
Written by
Laoise Ballance
Updated over a week ago
Wave: sensor accuracy
Written by
Laoise Ballance
Updated over a week ago
Wave: how to navigate the measurements in the app
Written by
Laoise Ballance
Updated over a week ago
Wave: calibration period
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: what do the lights indicate on my monitor?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: for how long can the Wave monitor store data without syncing?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: what do my mold risk levels mean? (Wave Mini only)
How to interpret the mold risk level
Written by
Laoise Ballance
Updated over a week ago
Wave: how to use your Wave Mini as a mold risk indicator (Wave Mini only)
Written by
Laoise Ballance
Updated over a week ago
Wave: why does it still show low battery after I changed the batteries of my Wave product?
Changing batteries of Wave Radon, Wave Plus and Wave Mini
Written by
Laoise Ballance
Updated over a week ago
Wave: what is the mold risk indicator? (Wave Mini only)
Written by
Laoise Ballance
Updated over a week ago
Wave: how long does it take to get the first indication of mold growth? (Wave Mini only)
Written by
Laoise Ballance
Updated over a week ago
Wave: how to change the location, start a new measurement or rename your monitor
Wave Radon, Wave Plus, Wave Mini, View Plus
Written by
Laoise Ballance
Updated over a week ago
Wave: comparing the performance of your Wave monitor with a professional radon detector
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: sensor thresholds
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: will I lose my data if I change the batteries?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: Basic Troubleshooting for Wave Radon, Wave Plus and Wave Mini
Troubleshooting for Bluetooth-connected monitors (no Airthings Hub)
Written by
Laoise Ballance
Updated over a week ago
Wave: how do the graphs represent the raw radon data?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: understanding the connectivity and compatibility of your Wave
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: does the App sync in the background?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: does it only work when I am within Bluetooth range?
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: how to update the firmware
Written by
Przemyslaw Tylkowski
Updated over a week ago
Wave: how does the radon alarm work? (Wave Radon 1st generation only)
Wave Radon 1st generation only
Written by
Laoise Ballance
Updated over a week ago
Airthings Hub
Hub: what is the Hub?
Why is it useful? What does the Hub do?
Written by
Laoise Ballance
Updated over a week ago
Hub: will it work in my country?
Airthings Hub for Europe and North America
Written by
Laoise Ballance
Updated over a week ago
Hub: users FAQs
Here you will find a list of our FAQs about the Hub
Written by
Laoise Ballance
Updated over a week ago
Hub: what is the range of the Hub?
Written by
Laoise Ballance
Updated over a week ago
Hub: how many devices can I connect to the Hub?
Written by
Laoise Ballance
Updated over a week ago
Hub: can I use the Hub AND Bluetooth simultaneously?
Hub, SmartLink, and Bluetooth
Written by
Laoise Ballance
Updated over a week ago
Hub: I don't see my Hub on my App?
Locating your Hub after set-up
Written by
Laoise Ballance
Updated over a week ago
Hub: I don’t see my Wave device when linking it to the Hub
Written by
Laoise Ballance
Updated over a week ago
Hub: I can’t find my Hub when adding it, what should I do?
Written by
Laoise Ballance
Updated over a week ago
Hub: specifications
Written by
Laoise Ballance
Updated over a week ago
Hub: why is there a white ring on my Wave/Wave Plus after connecting to the Hub?
White ring showing on Wave/Wave Plus or white dot on Wave Mini
Written by
Laoise Ballance
Updated over a week ago
Hub: I don’t see data coming from the Wave devices through the Hub
Connectivity, pairing, linking devices, data syncing
Written by
Laoise Ballance
Updated over a week ago
Hub: what Airthings products can be connected to the Hub?
Compatibility
Written by
Laoise Ballance
Updated over a week ago
How to get in touch with support
How to contact Support
Written by
Laoise Ballance
Updated over a week ago