Airthings

Laoise Ballance

Przemyslaw Tylkowski

Enmanuel Quinones

Everything you need to know about the Corentium Home, Wave series, View series and Hub

Airthings for Home: Product FAQ

(new) Airthings App: which Airthings app should I use?

Manuals for the Corentium Home, Wave series, View series and Hub

User manuals

Comparing Wave Radon, Wave Plus, Wave Mini, View Plus, View Pollution and View Radon

What's the difference between Airthings smart products?

Product warranties

Extended 5-year warranty FAQ

Safety of our products

Battery life and lifespan of Wave Series and View Series

What is the life and battery expectancy of Airthings products?

What type of batteries does Airthings recommend?

Firmware Release Notes

General Information

Placement, location, and ideal environment for measuring

Corentium Home: where should I place it?

Measurement units, short and long term averages

Corentium Home: what do my measurements mean?

Batteries, battery life and device longevity

Corentium Home: what is the lifespan of the Home?

Corentium Home: what is the MODE button?

Corentium Home: how to start a new measurement or move it to a new location

Corentium Home: how long will it take before it gives me a measurement?

Accuracy, standard deviation and detection range

Corentium Home: radon sensor information

Only showing 1-day measurement? This explains why!

Corentium Home: I still see a 1-day average even after 3 days! Why is that?

Radon and the importance of long term measurement

Corentium Home: comparing the Home to a professional radon detector

How many detectors do I need for my house?

Corentium Home: how much area is covered by Corentium Home?

Corentium Home: can I generate a report?

Corentium Home: can I use it in a high humidity environment?

Corentium Home: I have two devices beside each other and they show different radon values. How is that possible?

Corentium Home: the display flashes dashes but there are no readings

Corentium Home: error message / error codes

Corentium Home: can I use the USB port that I see on the Corentium Home?

Corentium Home: device shows 0 readings after a few days of measuring

Corentium Home: how do I turn on/off the screen?

Corentium Home: Code 2891 - Not showing short-term averages

Corentium Home

View: what do View monitors measure?

View: how to pair your monitor to your account

Where to put your View monitor? Do's and dont's on placement.

View: where to place your View

View: calibration period

What does the red light mean? How do I know if my air quality is good or poor? What does the black dot mean on the display?

View: understanding the sensor thresholds

View: specifications

How to enable your View monitor to work as a Hub for other Airthings products!

View: Hub Functionality

Understand your current measurements, measurement trends, black notification dots, color dots and more!

View: understanding the measurements

View: WiFi information and troubleshooting

E-paper display, screen refreshing, ghosting, changing the configuration, screen flickering and more!

View: FAQs about the View display

Screen settings, sensor values, displayed values, configuration

View: how to configure what is shown on the display

View: how to change Wi-Fi networks

When do the sensors update? Why do I see different values on the display compared to the app?

View: how often does View take measurement samples?

Refresh rate, sampling rate, sampling, refresh

View: how to change the sampling rate of the PM sensor to improve battery life

How to reset your monitor and view battery level, IP address, MAC address and serial number

View: the functionality of the reset button

What to do if your View monitor screen indicates change batteries

View: "Change Batteries" screen

View: does View monitor have local storage in case it loses Wi-Fi connectivity?

View: operating the View monitor with batteries vs USB power cable

View Series

Placement, recommended operational environment for your Wave Radon, Wave Plus or Wave Mini

Wave: where to place your Wave monitor

Wave: sensor accuracy

Wave: how to navigate the measurements in the app

Wave: calibration period

Wave: what do the lights indicate on my monitor?

Wave: for how long can the Wave monitor store data without syncing?

Wave: what do my mold risk levels mean? (Wave Mini only)

Wave: how to use your Wave Mini as a mold risk indicator (Wave Mini only)

Changing batteries of Wave Radon, Wave Plus and Wave Mini

Wave: why does it still show low battery after I changed the batteries of my Wave product?

Wave: what is the mold risk indicator? (Wave Mini only)

Wave: how long does it take to get the first indication of mold growth? (Wave Mini only)

Wave Radon, Wave Plus, Wave Mini, View Plus

Wave: how to change the location, start a new measurement or rename your monitor

Wave: comparing the performance of your Wave monitor with a professional radon detector

Wave: sensor thresholds

Wave: will I lose my data if I change the batteries?

Troubleshooting for Bluetooth-connected monitors (no Airthings Hub)

Wave: Basic Troubleshooting for Wave Radon, Wave Plus and Wave Mini

Wave: how do the graphs represent the raw radon data?

Wave: understanding the connectivity and compatibility of your Wave

Wave: does the App sync in the background?

Wave: does it only work when I am within Bluetooth range?

Wave: how to update the firmware

Wave: how does the radon alarm work? (Wave Radon 1st generation only)

Wave Series 

Hub: what is the Hub?

Airthings Hub for Europe and North America

Hub: will it work in my country?

Here you will find a list of our FAQs about the Hub

Hub: users FAQs

Hub: what is the range of the Hub?

Hub: how many devices can I connect to the Hub?

Hub: can I use the Hub AND Bluetooth simultaneously?

Hub: I don't see my Hub on my App?

Hub: I don’t see my Wave device when linking it to the Hub

Hub: I can’t find my Hub when adding it, what should I do?

Hub: specifications

White ring showing on Wave/Wave Plus or white dot on Wave Mini

Airthings for Home: Product FAQ

General Information

Corentium Home

View Series

Wave Series

Airthings Hub

How to get in touch with support