In general, we fix or replace devices with factory errors that are noticed and reported without undue delay within the first 12 months after delivery.

  • The US and Canada have a one year warranty

  • In the EU, there is a 2-year warranty by law

  • In Norway, there is a 5-year warranty by law

If you have any issues with your instrument, please get in touch with us: we are happy to help!

Get in touch with us directly from the Airthings App under the Support Menu or just click the blue chat button on the bottom right of your screen to begin chatting with us!

Please make sure to let us know the serial number of your device, located on the back of your monitor.

You can always read our updated Warranty here.

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