Common questions
Frequently asked questions about the app and mini tutorials
10 articles
Which Android and iOS versions does the Airthings app support?Learn which iOS and Android versions are compatible with the Airthings app, and how to check your version.
Airthings app: Focus | Sleep Disruptors™ reportUncover the factors that surround your sleep with the Sleep Disruptors™ report in the Airthings app.
Airthings app: Data & PrivacyUnderstanding how to personalize your data & privacy journey in the app.
Airthings app: InsightsIntroducing Insights with Pollen forecast feature in the Airthings app
Airthings app: starting a new measurement or segmentSteps to start a new measurement or segment in the app.
Airthings app: how do I add or change my home?Explaining the home feature, when to add a home, and how to add a monitor to a home.
Airthings app: how do I change my room?Moving your Airthings monitor from one room to another, here's how you rename it and start a new calibration.
Airthings app: does the app sync in the background?Answering questions around background refresh for Airthings monitors and air purifier.
Account: Account login on Airthings appUnable to login to the Airthings app? Troubleshooting steps showing how to find the right email with your account.
Airthings app: Android location permissionWhy the Airthings Android app requires your location permission.