How to enable the Hub functionality on your View Plus
First, make sure you have the latest version of the Airthings App📱 (check the App/Play store)
In order to enable the Hub functionality on your View Plus, you must have the View Plus powered with the USB-C cable at all times, otherwise, this feature cannot be used.
When you plug in your View Plus, you will see the screen appear “Hub Mode ON” this can take up to 30 seconds.
How do I connect my other Airthings devices?
Open the Airthings Wave App and you will see the Hub icon with the green dot on the top right corner, this means the View Plus Hub is available. (this can take up to 15 minutes)
Select the link icon and you will see all of your available Airthings devices that you can link to your View Plus as a Hub, choose which monitor you would like to link, and follow the process in the app. Please note: it can take up to 90 minutes before the connection is established for those who have multiple products.
Troubleshooting // FAQs
Can I use the Hub functionality on batteries alone?
Unfortunately not, the View Plus as Hub feature must be plugged in at all times, the power consumption is too high on batteries.
My Hub icon is still showing a red dot, what can I do?
If the Hub icon is still showing a red icon make sure:
View Plus is connected by the USB-C cable
Try closing out the app and reopening the app (It can take up to 15 minutes for this feature to be enabled)
What do the gray signal bars mean after linked my (Wave Radon, Wave Plus, Wave Mini)?
This means that your monitor has enabled SmartLink and is working to connect to your View Plus. This can take up to 90 minutes to establish the connection - you can simply close out the app and check back in 15 minutes to see if the connection has been established.
How frequently will my other Airthings monitors sync?
Depending on the product the sensors will update at different intervals:
Radon once an hour as part of the rolling 24-hour average
Temperature, Humidity, VOC, CO2, Air Pressure will all be updated every 5 minutes to the cloud
Radon continues to be measured once an hour as part of the rolling 24-hour average
Temperature and Humidity every 5 minutes to the cloud
Temperature, Humidity, VOCs will all be updated every 5 minutes to the cloud
Mold risk is updated hourly as part of the rolling 48-hour measurement.
How many Airthings devices can I connect to my View Plus using the Hub feature?
You can connect up to 10 devices
Can I connect my View Plus to another View Plus as a Hub?
No, this is not possible
Can I connect my View Plus to a Hub?
No, the View Plus cannot link to a Hub, it uses the built-in Wifi connectivity to stay connected.
What happens if I unplug my View Plus?
If you have no other monitors connected to your View Plus nothing will change with the exception of the sampling intervals and you will see the Hub icon light will turn red.
Those who have other products connected to the View Plus as Hub, they will search for the View Plus as a Hub and try to reconnect. You must plug in your View Plus again to keep the connection with your View Plus, otherwise, this can cause the batteries to deplete on your other Wave products quickly while they retry to establish a connection.