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Airthings for home: dashboard and integrations
Wave Gen 1 app (Airthings Wave)
Wave Gen 1 app: why does the app have a different "Last Sync" date to the dashboard?
Wave Gen 1 app: why does the app have a different "Last Sync" date to the dashboard?

Notice a discrepancy between the app and the dashboard?

Updated over a week ago

As of April 2024 - Before getting started, ensure you are using the right Airthings app today for your products by reading this article here.

This happens when the app has synced but the stored data has not been uploaded to the cloud yet.


This often happens because:

  1. Your phone/tablet connects to your Wave via Bluetooth and then syncs (you will then see "up to date" on the app). 

  2. Your phone/tablet will then push this synced data to the cloud (your Dashboard) once it is connected to the internet.

So it is good to check you have functioning Bluetooth and internet connection if you want both your app and dashboard to be up to date.

To check the Last Cloud Sync from the app:

  • tap on the hamburger menu on the top-left corner of your screen

  • tap on Devices

  • tap on My Devices

  • select your current device

  • Tap on Sync Info

  • See Last Cloud Synced

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