The Airthings Wave app has been the main app for most Airthings users over the course of the past years. However, to provide a better user experience, we created a new app that will allow customers to gain more value from our product line.
The Airthings Wave app will no longer receive updates, and will be discontinued at the end of 2025.
Do not worry, the app will not disappear from your phone but will not be accessible via the app store in a traditional manner. If you recently purchased a Wave Gen 1 device (these have a device serial number starting with 2900), please contact customer support and we can help you access the correct app. The Wave Radon 1st generation device is not supported in the new Airthings app. This device was designed to work exclusively with the Wave Gen 1 app, which is no longer available. Additionally, the Wave Radon 1st generation device has been discontinued and is no longer sold in the Airthings online store. As a result, it does not integrate with the latest version of the Airthings app.
All users, except those that have a Wave (1st generation) on their account, should immediately move over to the new app. This is because the Wave Radon 1st generation device was specifically designed for the Wave Gen 1 app, which has been retired and is no longer supported.
None of your data will be affected, and all your devices should continue to work as expected without having to re-configure them for the new app. We hope to make this a simple & seamless as possible for you. However, users with the Wave Radon 1st generation device should note that this device is incompatible with the new app due to its reliance on the retired Wave Gen 1 app.