Bluetooth version and range:
The Airthings App syncs with the Wave using Bluetooth.
The Wave requires a phone or tablet with Bluetooth 4.2 or higher in order to successfully transfer collected data from your Wave to your mobile phone/tablet.
The Bluetooth range of the Wave, Wave Plus, and Wave Mini depends on a variety of a factors including phone make/ phone model/ the building material in your house etc.
For example, if you have cement walls between rooms, your Bluetooth range will be significantly lower than if you have wood or drywall. Bluetooth connectivity should be possible within 10 meters (about 30 feet) of your Airthings device. Of course, if you are still unable to sync your device we advise you to move closer and try again.
To quickly check if your device is compatible you can search for your mobile phone or tablet here: https://www.gsmarena.com/
You will need either 3G/4G/5G or Wifi in order to push the data from your phone to the cloud, where your measurements are stored.
From here you can view your own personalised dashboard with your data at: https://dashboard.airthings.com
The Wave 2nd generation also includes SmartLink - this enables it to transfer data to the Airthings Hub. For more information on the Hub, please see our Hub section of the Help Center.