Airthings

Airthings for Business: FAQ

Improve health, increase productivity and reduce energy costs

What is Airthings for Business?

Carl Van Hoorde

Ricky Villalobos

Jonathan Rogne

Airthings for Business

How to install the Airthings for Business solution

Airthings for Business: installation

How to add buildings and register devices in the dashboard

Business Dashboard: adding buildings and devices

Ida Fjeldberg Bjerke

Getting Started

Business Devices: the Space Hub is offline

You don't see sensor data in the dashboard or you think something is wrong with the device.

Business Devices: my device is not working

Business Devices: connection issues

Resolve an issue with mismatched language settings

Business Dashboard: Why are my insights in Norwegian?

Address issues with a blank dashboard or error at login

Business Dashboard: dashboard not loading

Users removed from the Dashboard still receive email alerts

Business Dashboard: alert recipients bug

Troubleshooting

Business Dashboard: heating and cooling

Learn how to invite and manage users for your Airthings for Business Dashboard.

Business Dashboard: user roles and management

How do you get access to the Airthings for Business Dashboard, and who can you ask?

Business Dashboard: how do I get access?

Business Dashboard: mobile version

Learn how to unpair your device in the Airthings for Business Dashboard.

Business Dashboard: unpairing a device

Get to know the several options to share your IAQ data through our business solution.

Business Dashboard: sharing indoor air quality data

Learn how to add devices to the floor plan and compare the sensor values of different rooms

Business Dashboard: use of the floor plan

Get to know your data by generating IAQ reports and learn about ways how you can take action to breath better, and live better!

Business Dashboard: generate reports

Efficiently Open a CSV File with Separated Columns in Excel

Business Dashboard: CSV Export

Monitor trends, discover patterns, and investigate exactly where and when air quality issues happened.

Business Dashboard: time over threshold

Changing time period in graphs show different peak values

Business Dashboard: graph resolution

Learn about the Partner Portal and what you can see /do there

Business Dashboard: partner portal

Partner Dashboard: add a customer

Add your company logo to your own account and the accounts of your customers (Partner feauture only)

Partner Dashboard: adding a company logo

Business Dashboard

Please read if you have any questions on the sunsetting process of your Balance / Airtight product.

Sunsetting Balance / Airtight services

Find the product sheets for our Business Devices

Business Devices: product sheets

Which batteries/USB-plugs can and cannot be used in the business devices

Business Devices: batteries/USB-plugs

Configure the glowing light as a CO2 alert or as a signal of Hub connection

Business Devices: CO2-alert

Airthings wireless protocol for long range and low power consumption

Business Devices: SmartLink

Business Device: mounting options

How the battery indicator works, and what it represents

Business Devices: battery indicator

Space Plus/Pro: light sensor

Learn how to configure the display of the Space Pro/Space CO2. Configure which sensor values are shown and edit the display units.

Space Pro/CO2: display settings

How to reset your monitor and view battery level, connection status and serial number