Airthings

The Space Hub is the heart of the Airthings Ecosystem. It acts as a connector for your Airthings devices and brings them online. When the Hub is not powered or not connected, the data of the devices will not be sent to the cloud.

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If you're sure the Hub is working, you can go to the following step: <a href="https://help.airthings.com/en/articles/6075810-my-device-is-not-working" target="_blank">My device is not working.</a>

The Hub has 3 lights and they all need to light up:<br>

You can use this flowchart to check why the Hub is offline and get it back up and running!

* <i>you can check the Firewall settings <a href="https://help.airthings.com/en/articles/4350753-airthings-for-business-connection-issues" target="_blank">here</a></i><br>**  <a href="https://help.airthings.com/en/articles/6075810-my-device-is-not-working" target="_blank">Here you find a troubleshooting guide for the devices</a>

After you connected the Hub to the cloud, we recommend taking a look at the devices to see if they all work and are connected with the Hub. <a href="https://help.airthings.com/en/articles/6075810-my-device-is-not-working" target="_blank">Here you find a troubleshooting guide for the devices. </a>

Business Devices: the Space Hub is offline

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