We have announced our most exciting and advanced product to date - the View Plus!
View Plus pre-order FAQs:
Q. When will I be charged?
A. When completing the pre-order will see the charge immediately on your credit card/bank statement immediately, this holds your place in line for shipping.
Q. When will my order ship 🚚 ?
A. Shipping of the first View Plus batch started at the end of June 2021 and the second batch of pre-orders will be shipped out first ordered, first received. View Plus pre-orders placed after August will ship from October and onward. We understand you are eager to get your hands on your View Plus, but there has been a global semi-conductor shortage which has affected the production of electronics worldwide. We have done our very best to get your View Plus to you as soon as possible!
Q. How can I cancel my pre-order?
A. You can chat with us on support by selecting the chat icon at the bottom right of your screen, or simply write us at email@example.com. Please have your order number nearby so we can locate your order and help process your cancellation.
Q. Can I add items to my order after I have submitted an order?
A. No, once your order has been submitted there cannot be any additional add-ons to your order. You must create a separate order.
Q. If I add additional Airthings products to my order will those ship before the View Plus?
A. Your order will be shipped as one complete order if you want to purchase additional Airthings products and get them before the View Plus is shipped. You must place multiple orders (remember, we offer free shipping 😄 ).
Q. What is your return policy?
A. With the View Plus you have a 45-day return policy from the time your order was delivered.