You will find the installation guide in the business manual at https://www.airthings.com/manuals

Here is a short step-by-step guide:

  1. You should get an invitation email to your Business Account, if you have not gotten an email (check spam folder), you should contact business-support@airthings.com. Do not create your own account at dashboard.airthings.com, as that would be a consumer account and limit the feature set.

  2. Log on to dashboard.airthings.com. In the menu on the left, go to buildings and add your building(s) and device(s). For more details, read this article.

  3. Follow the on-screen instructions to register your Hubs first (best practice is to name them with the room number and room name where they are going to be installed).

  4. Install the Hubs in the rooms where you planned to install them and power them on by plugging the power supply into a power outlet and connecting it to the Hub. Wait for the green cloud icon to be lit. They will now connect to the cloud service and start updating to the latest software version.

  5. Register your Wave/View devices in the dashboard. It can be helpful to put a label on them or a simple post-it note to memorize the rooms where they are going to be installed (don't pull the battery tab yet!).

  6. Bring the sensors to the rooms where you want to install them, pull the battery tab, and install them on the wall. For permanent installation, we recommend using a screw to wall-mount. As an alternative, you can use the included 3M command strip (more info about mounting here). Check that the devices are powered on by waving in front of them. A Wave device should show a glowing ring, a View device should switch screens.

  7. Verify with the Business Dashboard. Wait up to 8 hours before the devices connect to the Hubs and start sending data to the Dashboard.

Good to know:

  • The Hub for Business can manage up to 30 Wave devices, but we recommend maximizing at 25 to ensure a robust network.

  • It will take 7 days for the TVOC, CO2, and Radon sensors to self-calibrate. During these 7 days, it should be allowed a best-case scenario (i.e. office building is empty)

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