Our current schedule is Monday-Friday from 6 am until 12 am UTC.
There are different ways to get in touch with us. The easiest way is to use the chat widget. Please note that support is available exclusively through email and chat.
Things to have ready:
- serial number of your device
- copy of proof of purchase
Renew-Specific Documentation
For customers looking to use Airthings Renew units personally, the following resources provide detailed information:
💬 Chat
You can chat with us by clicking on the chat widget located on every page of Airthings.com.
Note: this is not a live chat.
You will be able to talk to our virtual agent and/or one of our team members.
You will be able to leave your message with your email address and we will get back to you as soon as possible
📱Airthings app
In your Airthings app, select "Settings" on the bottom right corner and then select "Contact" under the Support section.
Prefer the old-fashioned way? You can always send an email to support@airthings.com. Please note that phone support is not available for inquiries.
SUPPORT
You can send a regular email to support@airthings.com.
COMMERCIAL SALES / AFFILIATE PROGRAM
For commercial sales inquiries or questions in regards to our affiliate program send us an email by clicking below.