How to Locate the Security ID and Serial Number on Airthings Devices
Proper identification of your Airthings device involves two key codes: the Serial Number and the Security ID. Understanding where to find these codes and their differences is vital for device registration, troubleshooting, or ownership verification.
Distinguishing the Security ID and Serial Number
The Serial Number is a unique digit only identifier printed on the back of your device. external labels of your Airthings device. In contrast, the Security ID, also referred to as the ID code or device code, is typically a shorter code made of letters.
General Steps to Locate the Security ID and Serial Number
The specific method to locate these codes may vary depending on the model of your Airthings device. Both are usually on the back side of your device. You may have to remove the backplate.
Troubleshooting Missing Security ID
If you cannot locate the Security ID on your device:
On Wave Gen1 devices, the Security ID may not be present. In such cases, you can contact our support team.
By following these steps, you can identify both the Serial Number and Security ID of your Airthings device efficiently, ensuring proper device usage and support when needed.