Custom thresholds in the Airthings app
Custom thresholds enables you to set your own sensor thresholds for what is considered Good, Fair, and Poor, according to your needs and personal comfort levels.
What custom thresholds affect
When you update thresholds, you will see your changes reflected in:
Your device's status and color indicators
Charts and graphs
Notifications
Before you start
Make sure you are using the latest version of the Airthings app. The custom thresholds feature is available from app version 7.2.6 onwards.
Note: Custom thresholds is only supported by View devices, Wave Plus, Wave Radon, Wave Enhance, Wave Mini, and Corentium Home 2.
How to change your thresholds
Open the Airthings app.
Open Settings.
Open Thresholds.
Select the sensor you want to change (for example, Radon, CO2, Humidity).
Enter your preferred threshold values.
Tap Save.
Reset to default
If you want to go back to recommended Airthings defaults, tap Reset to default.
For radon, defaults may be based on your country or region guidelines.
When changes may take time to appear
The app should reflect your updated thresholds immediately, but changes to your physical monitor's colour response can take some time to update depending on its connectivity type. An indication of time is provided when changing the thresholds of your device.
Troubleshooting
If something does not look right after saving:
Check where the issue happens
Only in the app (graphs, labels, settings screen)
Only on the device (screen or indicator behavior)
Both (the app and device disagree)
If values save, but the colors/graphs look wrong
Wait for the next sync.
What to include if you contact Support
To help Support troubleshoot faster, include:
App platform (iOS or Android), phone model, OS version, app version
Device model, serial number
Connectivity type (WiFi, Smartlink or Bluetooth)
Screenshots of what you see in the app
A photo or video of the device indicator (if relevant)